Categories
- Articles for review (before publishing)
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GMS Account Management
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Edit account details
- How do I change my communication preferences?
- What is my personal profile?
- How do I update a players email address? (Club Admin)
- How do I update details for a linked child account?
- Why do I need a unique email address on my GMS account?
- How do I verify my account?
- How do I edit my account details?
- How do I edit medical conditions/emergency contacts in the Player Registration Form?
- How do I join an organisation?
- How do I update invalid or incomplete records?
- How do I change or move clubs?
- How do I add self service qualifications?
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Merge or link accounts
- How do I merge duplicate accounts on GMS?
- How do I edit or delete a relationship? (Club Admin)
- How do I add a relationship? (Club Admin)
- How do I remove/delete a relationship?
- How do I merge records in GMS? (Club Admin)
- How do I add an existing Age Grade player record to a parent account?
- How do I add a family member to my account?
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Edit account details
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Club Administration
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Club Business Operations
- What promotional offers are available to clubs?
- Can we get a discount to show Sky TV in our club?
- How do I use voucher codes to purchase coaching courses for members?
- How do I purchase voucher codes for another organisation?
- How can clubs get involved in the Rugby World Cup 2025?
- Who can I speak to about VAT matters for my rugby club?
- Do you have resources to help us promote rugby at our club?
- Where can I get guidance on legal matters in relation to the running of my club?
- Can the RFU help with the cost of living to reduce our energy and operating costs?
- How do we run our bar efficiently and cost effectively?
- Do the RFU arranged policies provide cover for loss of revenue?
- How to host a rugby event to genereate revenue and engage the community
- Is there any guidance or advice to help clubs manage/reduce costs with their waste and washroom services?
- Where can I find guidance on my club's accounts and budgeting?
- How does a club become a voting member of the RFU?
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Club Governance & Management
- What is GMS?
- What do we need to do in GMS at the start of the season?
- What positions can I apply for at my club?
- How do I add a group function?
- How do I pull reports from an Organisation Profile as a club admin?
- How do we receive an International Ticket Allocation?
- How do I set up a new rugby club?
- What are golden roles and how do I allocate them?
- How do I add a custom tag to my club profile?
- How do I run a report for a registered player? (Club Admin)
- How does our club complete a risk assessment?
- Does the RFU provide data protection support?
- Where can I find legal and governance guidance for my club?
- Where can I find more information about club incorporation?
- Where can our club get legal advice and support?
- Does the RFU arranged policies provide for loss of income, property or Tours insurance?
- How does the RFU support wheelchair rugby?
- Where can I get guidance on how to make our club even more inclusive?
- How does our club sign up to The Touch Union?
- How do I run a report? (Club Admin)
- Where can our club get advice and support on tax?
- What insurance cover does the RFU provide to the game?
- How can I find out more about becoming a CASC?
- What things do we need to think about to ensure an effective committee meeting?
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Facilities & Pitches
- Who can I contact to talk about my rugby club facilities?
- How do I book an RFU artificial grass (365) pitch?
- What are the minimum dimensions of a rugby pitch?
- How do I get involved with Rugby Grounds Connected?
- What should we do if our facilities flood due to extreme weather?
- Does the RFU provide guidance on developing a clubhouse?
- Where can I find guidance on Pitch Risk Assessments and managing pitches in drought conditions?
- What are the RFU standards for changing room sizes and layouts?
- How can we manage our facilities in order to minimise the impact of drought conditions?
- How can we manage our facilities in order to minimise the impact of a flooding event?
- Guidance on floodlights for clubs
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Club Volunteers
- What opportunities are there to develop leadership skills for young volunteers?
- What can we do to recognise our volunteers?
- How do we make it easy and attractive for people to volunteer?
- We’re looking to recruit a new volunteer, are there template role descriptions available?
- Where can I find a role description for a rugby Club Treasurer?
- How can we recruit more volunteers?
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Marketing & Communications
- Club Admin - Email Affiliation Template
- Not Receiving Emails/Email Provider
- How To Send An Email from GMS - Email Builder
- How To Create A Club Website
- How do I make sure I receive the Community Game Updates (CGU)?
- How do I access Club Website to edit content?
- How do I receive the Community Game Updates (CGU) if I am not one of the three key roles?
- How can we use social media to promote and run our club?
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Memberships & Payments
- How do I create a membership scheme?
- How do I buy memberships?
- How do I update a direct debit mandate or reschedule failed/cancelled direct debit payments?
- Buying memberships or creating a payment order – club admin
- How do I process a refund? (Club Admin)
- How do I set up a membership scheme and online payment system?
- How do I create an event?
- How do I buy an event in GMS?
- How do I get a receipt for my voucher code?
- Settlement batch revenue analysis
- How do I change my club’s bank account details with the RFU?
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Rules & Regulations
- What is Regulation 7?
- How to complete Payment of Players 2024
- Payment of Players FAQs
- Who has to complete the Payment of Player declaration?
- Where can I find the RFU Regulations?
- What is Regulation 1?
- What is Regulation 2?
- What is Regulation 3?
- RFU's Code of Conduct template
- What are defined as RFU benefits?
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Safeguarding & Player Welfare
- Retrieving emergency contact details
- How to complete the Club Safeguarding Audit in GMS - 2023
- How to apply for a DBS
- How do I get help for an injured player?
- How do I report an Injury / what injuries do I need to report?
- What is the current guidance for First Aid?
- How do I book onto an Emergency First Aid In Rugby Union course?
- What is RugbySafe?
- How do I order Headcase Resources?
- Can I organise a Play it Safe safeguarding course at my club?
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Player Management
- 17yr and 18yr old Age Grade and Adult Players
- How do I manage player registration/affiliation as a Club Administrator?
- Registering adult players in Player Registration v12
- Player Management Module
- Player Registrations Report in GMS
- Create Player Cards within GMS
- How to make a player 'Effectively Registered'
- Club Admin – Online Age Grade self-registration
- GMS; Age Grade Registration Club Top Tips
- Walking Rugby and ‘Non-Registered’ Players
- Giving child access to manage their GMS account
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Club Business Operations
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Coaches & Match Officials
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Amend a course booking
- Who should I notify if I have specific mobility / learning requirements?
- Missing Qualifications/Education/Headcase Courses
- Can I transfer to a different course?
- I booked for a family member by mistake, how do I amend this?
- How do I contact the course leader prior to the course?
- I'm unable to attend both days of my course, do I have to complete the whole course?
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Book a course
- How do I book a course?
- How do I book onto a coaching course?
- When will I receive information about the course I've booked?
- How do I book onto a refereeing course?
- Can’t book/add to basket for Course despite spaces showing
- How do I use Voucher Codes when booking a course? Course Participant User Guide
- How do I get a receipt for my course booking?
- If someone else booked the course for me, how do I transfer it to my record?
- Why is my Headcase / Safeguarding / Tacklesafe e-learning not showing on my GMS profile?
- How do I book onto an England Rugby Advanced Coaching Award (previously Level 3 coaching) course?
- How do I book onto a Director of Rugby course?
- Can I add other coaches at the club to my booking?
- How do I find and book the headcase e-learning course?
- How do I find and book the Introduction to Safeguarding e-learning course?
- How do I book onto an England Rugby Coaching Award course?
- How do I book onto an England Rugby Mentoring Award course?
- How do I book onto a Kids First Tag Rugby course?
- How do I book onto a Kids First Contact Rugby course?
- How do I book onto an Introduction to Refereeing course?
- How do I book onto an England Rugby Refereeing Award course?
- How do I book onto an England Rugby Advanced Match Official Award course?
- How do I book onto an England Rugby Performance Coaching Award course?
- How do I book onto a Play It Safe course?
- What do I do if I need specific support to participate in an RFU training course?
- How do I know if I need to do a coaching or refereeing course?
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Amend a course booking
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Players & Parents
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Playing Rugby
- How can I find my local rugby Club?
- How can my club support a local wheelchair rugby club?
- How can I find out more about starting a wheelchair rugby section at my club?
- What is Wheelchair Rugby?
- How can I get involved with wheelchair rugby as a coach, referee / table official, classifier, or volunteer?
- What is tackle height?
- Where can we learn more about The Touch Union?
- What opportunities are there for adult and junior wheelchair users in the sport?
- How can I find out more about gender participation?
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Playing Rugby
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Team & Match Managers
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Competitions & friendlies
- Matches Against Non-English Teams Or Cross Union Matches
- Why can’t I change the status of a fixture?
- Accessing EMC in Competition Management module
- FAQ’s Manually Entered Fixtures
- How do I assign players to a team?
- How do I create and edit the status of a fixture?
- How do I add a new team?
- Accessing Electronic Match Card Data as a Club Administrator
- How do I archive a team?
- What is the Transfer Deadline for Adult Competitions?
- What are the Law Variations in Women’s League Competitions?
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Match day requirements
- Coach/Team Manager Cannot View Or Edit Team
- Electronic Match Card Top Tips and Advantages
- Electronic Match Card Step by Step guides for Mobile and Desktop versions
- Can't Select a Non-Effectively Registered (NER) player on Electronic Match Card
- What do I do if I can't access the Electronic Match Card?
- Electronic Match Card Frequently Asked Questions
- Recording of Suspected Concussion in EMC
- Why Can I Not See A Player in My Line-up on EMC?
- Who do I contact during a competition?
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Competitions & friendlies
- Constituent Bodies & RFU Council
Player Management Module
Modified on Wed, 31 Jan 2024 at 10:40 AM
Player Age Grade Registration and adult affiliation is the player/parent led annual process of identifying all players at a club on an annual basis in GMS. For season 23-24 this is mandatory for Age Grade Players. Adult Players are able to voluntarily affiliate to their club.
Providing you have the relevant 'registrar role (Adult or Age Grade) and level 3 or 5 permissions in GMS, you can manage new and renewing affiliations/age grade registrations using the ‘Player Management’ module. The module's dashboard will display information about the players that are linked to your club.
This Player Management module has key uses such viewing player status’s, viewing overall list of players, approving and removing affiliations/ age grade registrations (ability to remove a playing status from an individual).
Navigating the Dashboard
‘Players by Gender’ ‘Adult Players by Age’ and ‘Players by Team’
Panels for these can be clicked to be taken to the grid or breakdown of the list of players and can be searched even further using the search filters on the right-hand side.
‘Players by Team’ is not a clickable grid but does give you the totals at a glance, navigate to the Team Management Module to look at the teams in further detail.
Adult Effective Registrations and Affiliations
‘Affiliated Players’: All Adult players can ‘affiliate’ to their club should they wish to engage in GMS. This panel shows a list of all Adult players that have affiliated for the current season.
‘Effective Registration’: Club admin led process to formally ‘register’ adult players that is required when participating in RFU leagues and actioned in PRv12 module of GMS. The cap for 100 ‘effectively registered’ players remains in PRv12. This panel shows how many 'effective registrations' you have at your club.
See the guide Assigning Players for steps on how to make players Effectively Registered.
Note: Whilst player affiliation is not mandated in 22-23, it is possible for individuals to hold an effective registration without an affiliation. If your players are interacting with the affiliation process, please ensure that any 'Pending Affiliations' are accepted before an effective registration is completed.
Played in Last Month
‘Played a match in the past month’ and ‘Not Played a match in the past month’ are both pulled from individuals selected on Electronic Match Cards.
**Note the ‘Non Registered’ player role has been removed as no longer needed to select a player on EMC and replaced with affiliation.
Age Grade
Shows list of Age Grade players that have: 'Registered Age Grade Players', ‘Graduated from Age Grade into Adult’ and ‘Age Grade Players Yet to Re-Register from Previous Season’. Registrars can clearly see those that have not yet re-registered from this area then they can contact these parents to get them to do this. This number refers to Age Grade players that registered last season (should you require a list of previous age grade players you can get this from the Players menu and filter to Age Grade and previous seasons). Registered players are shown as players who's registration has been added or renewed for the season and parents/ administrators have already carried out this process.
Note: When the parents complete the age grade players re-registrations these will come through as renewal under the ‘Notifications’ and will be auto approved.
Missing Adult Player Data
This shows the number of users who are missing important data, such as medical conditions and emergency contacts, from their profiles. Administrators are advised to contact parents and request that these profiles are updated as soon as possible with the most recent information. Users can now add an additional Emergency Contact if they so wish to, which can be completed on the User's 'Profile' > 'Details' tab at the bottom of the page.
'Pending Affiliations/ Registrations' and 'Notifications'
All Age Grade players have been unregistered (de-registered) as of the 3rd July 2023 for season 2023-24 in line with annual Age Grade registration process that requires parents/guardians to register their child annually.
Age grade players that were registered in 22/23 can ‘re-register’ to their club without the need for club administrators to approve, only new registrations require club approval. Parents/Guardians simply need to log in and complete the 'Renew Registration' form for their child, club administrators do not need to approve these renewing registrations.
If you have a Registrar role/s and permissions 3 or 5 you will have 'Pending Affiliations/ Age Grade Registrations' and 'Notifications' boxes with notifications relevant for your assigned club role on your personal dashboard as well as the Player Management Dashboard. If you click on these links, they will take you straight to the grid of player requests that meet the relevant criteria.
Pending Adult Affiliation/ Age Grade Registrations
- 'Pending Adult Affiliation/ Age Grade Registrations' will appear in a grid that allows administrators to view individuals that have registered with the club. New Age Grade Registrations or Adult affiliations will stay as ‘Pending’ status as they require club admin approval from Registrars.
- Club administrators approve (or reject) any ‘Pending Adult Affiliations/ Age Grade Registrations’ and this makes the player status ‘Active’. The player will then appear in the 'All Club Players' list under the appropriate teams they are eligible for under the Team Management module. Eligibility is determined on age and gender.
Players can be allocated to team (or multiple teams) in bulk to relevant squads in Team Management module. See the guide for Assigning Players.
Notifications
The ‘Notifications’ flag any 'Player Affiliation/ Registration Updates' for adult affiliated/ age grade registered renewals in a grid where individuals have re-affiliated/ Re-registered with the club and also shows any changes made to the personal details for an affiliated/ registered player such as change of address or updated medical details.
- Any player renewals will be made ‘Active’ status, so no approval or confirmation needed by club admin.
- These players will appear in the Player Management Module player lists and appear under the relevant team ‘All Club Player’ lists under the Team Management module according to their eligibility e.g. gender and age.
Players can be allocated to team (or multiple teams) in bulk to relevant squads in Team Management module. See the guide for Assigning Players.
- ‘Notifications’ just need to be ‘confirmed’ if the club administrator wishes to clear down this list of notifications.
Players
Accessed by left hand menu. This provides a list of all players currently ‘registered’ or 'affiliated' to the club with a current status of Pending or Active.
Administrators can use the filters on the right hand side to search further e.g. individual player/past or current seasons.
This grid will also show more information about an affiliation/ registration such as the date the affiliation/ registration was requested, date player was affiliated/ registered, date they were registered on and if their affiliation category is effective or affiliated.
The ability to unregister players also is available on this grid:
- Select the player (multiple players can be selected) under ‘Players’ menu
- Click on ‘inactivate’ button.
This will remove the players ‘Active’ status, but the individual's record will still remain on your club’s people list see example below:
Please see the other portal guides for administrators should you need further information on this process for ‘Pending Affiliations/ Registrations’ and ‘Notifications’.
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