Electronic Match Card - Frequently Asked Questions

Modified on Wed, 25 Sep at 1:33 PM

ARE THERE TWO VERSIONS OF ELECTRONIC MATCH CARD?

Yes, Electronic Match Card can be accessed via a desktop or mobile via a web browser. The desktop version can be access via a mobile device but is not optimised, so it is best to use the specific mobile version. Your login details are the same for both versions. Desktop (access via the Competition Management Module on GMS), mobile version can be accessed here.

WHY CAN I NOT SEE A PLAYER IN MY LINE-UP WHEN I SEARCH FOR THEM?

If a player is not showing when searched for whilst entering a line-up, there are two points that need checking:

• The player has 'Club Registered' (or has been 'RFU Registered' if required) to the club

• The player has been assigned to the relevant Playing Squad of the team of the line-up in question, this can be checked in the ‘Team Management’ module in GMS by choosing the relevant team and viewing the ‘Playing Squad’ menu.

WHY ARE THE PLAYERS ON THE MATCH CARD (EMC) SHOWING NER?

The abbreviation NER stands for Not Effectively Registered as you say. It is old terminology from last season and is no longer in use this season. Players are now either Club Registered or RFU Registered.

You can ignore it in effect. We are looking to remove the NER status where it still appears.

This will not prevent you from adding players to your EMC.

CAN A CLUB HAVE MORE THAN ONE EMC ADMINISTRATOR?

Yes, clubs can assign as many Match Card Administrators (MCAs) as they wish. All MCAs will receive each submitted EMC for their club.

WHY CAN I NOT SEE ALL THE TABS WHEN I LOG ON PRE-GAME?

Some tabs will only show once the match has commenced, as per the kick off time recorded against that fixture. If the kick off time is set on GMS to 3pm for instance, you will not be able to see the ‘Match Events’ tab until 3pm on the day of the fixture.

I AM HAVING TROUBLE ENTERING THE RESULT AND SUBMITTING MY MATCH CARD AS I HAVE POOR SIGNAL AND I HAVE NO ACCESS TO WIFI – WHAT DO I DO?

You can either send the result directly to your League Secretary/Competition Organiser or results agent via telephone, to ensure the score submission deadline is met, or move to an area where you can get signal and then enter the result and submit the Match Card.

CAN I MAKE CHANGES ON THE DAY TO THE TEAM LINEUP?

Yes, you can make changes to a line-up until the Match Card is submitted. Please be aware that justification of a post-kick off change may be requested by your league organiser.

CAN I MAKE CHANGES TO THE TEAM AFTER THE MATCH?

Changes can be made post-match and post-EMC confirmation. Please be aware that justification of a post-kick off change should be reported to your league organiser. Please also be aware that all saved line-up changes are time-stamped.

WHAT STATUS SHOULD A MATCH CARD BE IN IF IT HAS BEEN SUBMITTED CORRECTLY?

A Match Card that has been fully completed by the competing Clubs should be set to ‘Approved’.

I AM A LEAGUE SECRETARY AND I HAVE NOT RECEIVED A MATCH CARD VIA EMAIL. HOW CAN I CHECK WHICH ONES HAVE BEEN COMPLETED?

As a League Secretary/Competition Organiser, you can login to GMS, access the Competition Management module and view the Match Cards within your competition. The Match Card can be downloaded as a PDF via the ‘Summary’ tab when you have selected the fixture you wish to view.

Please ensure that the status of the fixture is ‘Approved’. If it is not ‘Approved’ then no email will be triggered to yourself.

HOW DO I SIGN UP / GET MY LOGIN DETAILS?

In order to get access to the Electronic Match Card you will need to have a record in GMS, have the role of Match Card Administrator and an appropriate permission level (1,3 or 5) in GMS at your club.

CAN I SHARE MY PIN WITH SOMEONE ELSE IN MY CLUB?

Each Match Card Administrator should login using their own account, and subsequently have their own PIN. Please note, only certain competitions require a PIN to be entered on Match Day to ‘sign off’ a card, it is likely this would need to be used when you are an away team, approving the entry made by the home team. This is only used in high-level competitions.

I HAVE FORGOTTEN MY PIN, WHAT SHOULD I DO?

MY COMPETITION REQUIRES A REFEREE TO SIGN OFF AT THE END OF THE FIXTURE. THIS SIGN OFF DID NOT TAKE PLACE AFTER THE FIXTURE, WHAT DO I DO?

You will need to contact your League Secretary/Competition Organiser or follow up with the referee directly.

WHAT IS THE DEADLINE FOR COMPLETING THE ELECTRONIC MATCH CARD?

This is dependent on the competition settings within the league your team are participating. It is best to check with your League Secretary/Competition Organiser to ensure that you meet the deadline for submission.

WHY CAN I NOT FIND A SPECIFIC PLAYER TO PUT IN MY LINEUP?

There are three areas to check here.

• Is the player registered to your club?

• If yes, has the player been assigned to the correct squad/team via Team Management? Ensure you view the ‘Playing Squad’ menu to see players that will appear available for selection in the EMC

• If you are playing in a competition that requires players to be 'RFU Registered', have they been?

I HAVE AN ISSUE WITH MY MATCH CARD, WHAT IS THE PROCESS TO REPORT ISSUES AND GET HELP?

For assistance with a competition query (regulations, deadlines, match details etc.) please contact your League Secretary/Competition Organiser. For assistance with a technical issue, raise a ticket via Community Rugby Help detailing your issue, the steps you have taken, ideally with screenshots and the version of Match Card that you are using.

OUR COMPETITION ALLOWS US TO PICK PLAYERS WHO AREN'T CLUB REGISTERED, HOW CAN I DO THIS?

Selecting a non-registered player is completed in the same way as picking a registered player. The player will need to exist within your club’s GMS database of individuals. You should ensure that this player is register to your club and has been assigned to the appropriate squad. The competition settings in Match Card will allow you to choose this player when selecting your team. To assist you in keeping track of how many non-registered players you have selected, a (NR) symbol will be shown against a non-registered player on the Match Card.

Still need help? Submit a Help Request

Electronic Match Card - Frequently Asked Questions

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Electronic Match Card - Frequently Asked Questions

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