Categories
- Articles for review (before publishing)
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GMS Account Management
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Known issues and GMS updates
- Current GMS Issues (2024)
- GMS Update - July 2024
- GMS Update - May 2024
- GMS update - April 2024
- GMS Update - Mar 2024
- GMS Update - Feb 2024
- GMS Update - Jan 2024
- GMS Update - Dec 2023
- GMS Update - Nov 2023
- GMS Update - Oct 2023
- GMS Update - Sep 2023
- GMS Update - Aug 2023
- GMS Update - July 2023
- GMS Update - June 2023
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Edit account details
- How do I verify my account?
- How do I edit my account details?
- How do I update a player's email address? (Club Admin)
- How do I update details for a linked child account?
- Why do I need a unique email address on my GMS account?
- How do I change my communication preferences?
- How do I edit medical conditions/emergency contacts in the Player Registration Form?
- How do I add qualifications to my GMS account?
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Merge or link accounts
- How do I merge duplicate accounts on GMS?
- How do I edit or delete a relationship? (Club Admin)
- How do I add a relationship? (Club Admin)
- How do I remove/delete a relationship from my GMS account?
- How do I merge records in GMS? (Club Admin)
- How do I add an existing Age Grade player record to a parent account?
- How do I add a family member to my account?
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Known issues and GMS updates
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Club Administration
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Adult Player Registration - Club Administration Support
- How do I approve a players' Club Registration?
- How do I uplift a player to have RFU Registration?
- How do I transfer a player?
- How do I register a 17-year-old to play adult rugby?
- How do I deregister a player?
- Marketing assets to support Adult Player Registration at your club
- How do I register a player on a Student or Service Pass?
- How do I edit a player's registration?
- APR guidelines to support you through the 24/25 season
- Register to play - QR code instructions
- How does my Registration Overview Dashboard work?
- What is my GMS player list?
- How do I expedite an RFU Registration?
- How do I request the loan of a player?
- How do I extend the loan of a player?
- How do I request an England Academy Player (EAP)?
- How do I apply for a player to have EQP status?
- How do I approve a player's International Clearance?
- How do I request a Women's Dual-Registration (WDR)?
- How do I add a player to a representative team?
- How do I review and approve a player's contract & agent declaration?
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Club Business Operations
- What promotional offers are available to clubs?
- Can we get a discount to show Sky TV in our club?
- How do I use voucher codes to purchase coaching courses for members?
- How do I purchase voucher codes for another organisation?
- How can clubs get involved in the Rugby World Cup 2025?
- Who can I speak to about VAT matters for my rugby club?
- Do you have resources to help us promote rugby at our club?
- Where can I get guidance on legal matters in relation to the running of my club?
- Can the RFU help with the cost of living to reduce our energy and operating costs?
- How do we run our bar efficiently and cost effectively?
- Do the RFU arranged policies provide cover for loss of revenue?
- How to host a rugby event to genereate revenue and engage the community
- Is there any guidance or advice to help clubs manage/reduce costs with their waste and washroom services?
- Where can I find guidance on my club's accounts and budgeting?
- How does a club become a voting member of the RFU?
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Club Governance & Management
- What is GMS?
- What do we need to do in GMS at the start of the season?
- What positions can I apply for at my club?
- How do I add a group function?
- How do I pull reports from an Organisation Profile as a club admin?
- How do we receive an International Ticket Allocation?
- How do I set up a new rugby club?
- What are golden roles and how do I allocate them?
- How do I add a custom tag to my club profile?
- How do I run a report for a registered player? (Club Admin)
- How does our club complete a risk assessment?
- Does the RFU provide data protection support?
- Where can I find legal and governance guidance for my club?
- Where can I find more information about club incorporation?
- Where can our club get legal advice and support?
- Does the RFU arranged policies provide for loss of income, property or Tours insurance?
- How does the RFU support wheelchair rugby?
- Where can I get guidance on how to make our club even more inclusive?
- How does our club sign up to The Touch Union?
- Where can our club get advice and support on tax?
- What insurance cover does the RFU provide to the game?
- How can I find out more about becoming a CASC?
- What things do we need to think about to ensure an effective committee meeting?
- How do I run a report? (Club Admin)
- How do I create a club training report?
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Facilities & Pitches
- Who can I contact to talk about my rugby club facilities?
- How do I book an RFU artificial grass (365) pitch?
- What are the minimum dimensions of a rugby pitch?
- How do I get involved with Rugby Grounds Connected?
- What should we do if our facilities flood due to extreme weather?
- Does the RFU provide guidance on developing a clubhouse?
- Where can I find guidance on Pitch Risk Assessments and managing pitches in drought conditions?
- What are the RFU standards for changing room sizes and layouts?
- How can we manage our facilities in order to minimise the impact of drought conditions?
- How can we manage our facilities in order to minimise the impact of a flooding event?
- Guidance on floodlights for clubs
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Marketing & Communications
- Email Registration Template for club admins
- Why am I not receiving emails from GMS?
- How do I send an email from GMS?
- How do I create a club website?
- How do I make sure I receive the Community Game Updates (CGU)?
- How do I access Club Website to edit content?
- How do I receive the Community Game Updates (CGU) if I am not one of the three key roles?
- How can we use social media to promote and run our club?
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Memberships & Payments
- How do I buy memberships?
- How do I create a membership scheme?
- How do I create and assign new product categories?
- Settlements for multiple bank accounts
- How do I update a direct debit mandate or reschedule adirect debit payments?
- Buying memberships or creating a payment order – club admin
- How do I process a refund? (Club Admin)
- How do I set up a membership scheme and online payment system?
- How do I create an event?
- How do I buy an event in GMS?
- How do I get a receipt for my voucher code?
- Settlement batch revenue analysis
- How do I change my club’s bank account details with the RFU?
- How do I create a new budget code and assign it to a membership scheme?
- How do I set up multiple bank accounts?
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Rules & Regulations
- What is Regulation 7?
- How to complete Payment of Players 2024
- Payment of Players FAQs
- Who has to complete the Payment of Player declaration?
- Where can I find the RFU Regulations?
- What is Regulation 1?
- What is Regulation 2?
- What is Regulation 3?
- RFU's Code of Conduct template
- What are defined as RFU benefits?
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Safeguarding & Player Welfare
- Retrieving emergency contact details
- How do I complete the Club Safeguarding Audit?
- How to apply for a DBS
- How do I get help for an injured player?
- How do I report an Injury / what injuries do I need to report?
- What is the current guidance for First Aid?
- How do I book onto an Emergency First Aid In Rugby Union course?
- What is RugbySafe?
- How do I order Headcase Resources?
- Can I organise a Play it Safe safeguarding course at my club?
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Player Management
- How does the Player Management Module work?
- Player Registration Report in GMS
- How to create player cards in GMS
- How do I approve Age Grade registration? (Club Admin)
- How do I register an Age Grade player as a Club Administrator?
- Age Grade Registration - Club Top Tips
- Do I need to complete Player Registration to participate in non-contact Rugby?
- How do I give my child permission to access their GMS account?
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Adult Player Registration - Club Administration Support
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Coaches & Match Officials
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Amend a course booking
- Who should I notify if I have specific mobility / learning requirements?
- Missing Qualifications/Education/Headcase Courses
- Can I transfer to a different course?
- I booked for a family member by mistake, how do I amend this?
- How do I contact the course leader prior to the course?
- I'm unable to attend both days of my course, do I have to complete the whole course?
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Book a course
- How do I book a course?
- How do I book onto a coaching course?
- When will I receive information about the course I've booked?
- How do I book onto a refereeing course?
- Can’t book/add to basket for Course despite spaces showing
- How do I use Voucher Codes when booking a course? Course Participant User Guide
- How do I get a receipt for my course booking?
- If someone else booked the course for me, how do I transfer it to my record?
- Why is my Headcase / Safeguarding / Tacklesafe e-learning not showing on my GMS profile?
- How do I book onto an England Rugby Advanced Coaching Award (previously Level 3 coaching) course?
- How do I book onto a Director of Rugby course?
- Can I add other coaches at the club to my booking?
- How do I find and book the Headcase e-learning course?
- How do I find and book the Introduction to Safeguarding e-learning course?
- How do I book onto an England Rugby Coaching Award course?
- How do I book onto a Principles of Scrummaging course?
- How do I book onto a Principles of the Lineout course?
- How do I book onto an England Rugby Mentoring Award course?
- How do I book onto an England Rugby Tag Rugby course?
- How do I book onto an England Rugby First Contact course?
- How do I book onto an Introduction to Refereeing course?
- How do I book onto an England Rugby Refereeing Award course?
- How do I book onto an England Rugby Advanced Match Official Award course?
- How do I book onto an England Rugby Performance Coaching Award course?
- How do I book onto a Play It Safe course?
- What do I do if I need specific support to participate in an RFU training course?
- How do I know if I need to do a coaching or refereeing course?
- What is the Rugby World Cup 2025 Impact Programme?
- How do I book onto an England Rugby Primary Schools Course?
- How do I book onto an England Rugby Secondary Schools Course?
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Amend a course booking
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Players & Parents
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Adult Player Registration - Player Support
- How do I register to play (Club Registration)?
- How do I create a GMS account?
- How do I renew my registration?
- How do I de-register from a club?
- How do I register to multiple clubs?
- How do I request International Clearance?
- What does “You have reached the limit on the number of times that you may register” mean?
- How do I review and approve my RFU Registration?
- How do I add attachments to my GMS account?
- How do I confirm my England Qualified Player (EQP) status?
- How do I complete Club Registration as an 'Occasional Player'?
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Playing Rugby
- How can I find my local rugby Club?
- How can my club support a local wheelchair rugby club?
- How can I find out more about starting a wheelchair rugby section at my club?
- What is Wheelchair Rugby?
- What opportunities are there for adult and junior wheelchair users in the sport?
- How can I get involved with wheelchair rugby as a coach, referee / table official, classifier, or volunteer?
- What is tackle height?
- How can I find out more about gender participation?
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Adult Player Registration - Player Support
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Team & Match Managers
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Competitions & friendlies
- Matches Against Non-English Teams Or Cross Union Matches
- Why can’t I change the status of a fixture?
- How do I access Electronic Match Cards (EMC) in the Competition Management module?
- FAQ’s Manually Entered Fixtures
- How do I assign players to a team?
- How do I create and edit the status of a fixture?
- How do I add a new team?
- Accessing Electronic Match Card Data as a Club Administrator
- How do I archive a team?
- What is the Transfer Deadline for Adult Competitions?
- What are the Law Variations in Women’s League Competitions?
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Match day requirements
- Electronic Match Card (EMC) desktop guide
- Electronic Match Card (EMC) mobile guide
- Electronic Match Card - Top tips
- Advantages of using Electronic Match Card
- Electronic Match Card - Frequently Asked Questions
- Coach/Team Manager can't edit their team
- What do I do if I can't access the Electronic Match Card?
- How to record a suspected concussion in EMC
- Who do I contact during a competition?
- Why can I not see a player in my line-up on the Electronic Match Card?
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Competitions & friendlies
- Constituent Bodies & RFU Council
How to apply for a DBS
Modified on Tue, 16 Jul at 12:19 PM
In order to carry out a DBS application you will need to hold the role of either 'Safeguarding Officer' or 'Safeguarding Assistant' and permission level 2 or above. Applying for a DBS requires access to the RFU Disclosures website which is a separate system to GMS and as such requires different login credentials. If you require access/have been locked out of your account, please contact the RFU Safeguarding Team at dbseapp@rfu.com.
HOW TO APPLY FOR A DBS
STEP 1
Login to GMS. Navigate to ‘My Organisation’, select the ‘People’ module and click ‘Everyone’.
STEP 2
Use search on the right to find the user.
STEP 3
Select the applicant and click the small circle icon to the left of their forename (note you can select a number of individuals at the same time if necessary). Select the 'More' dropdown and click ‘Apply for DBS'.
Please note that the individual(s) you are transferring from GMS to the DBS system will need to have completed the RFU’s eLearning Introduction to Safeguarding course within the last 12-months. Additionally, their name format and date of birth will need to be correctly set on their GMS record. Without these criteria being met you will be presented with an error message and the process will be blocked.
Providing all pre-requisite criteria has been met, clicking the “Apply for DBS” button will confirm the transfer of the applicant(s) from GMS to the DBS system. You should be presented with a link that will take you to the RFU disclosures website, which can be accessed directly here.
Once you have logged into the system, you can select the ‘DBS Applications’ menu at the top of the screen and on the drop-down menu select ‘Manage Applications’ or ‘Apply to DBS’, where you can search for the applicant or existing applicants to proceed. When you have located the applicant, click on their name and the option of how to begin the application will show.
By clicking this option, you can choose to invite the applicant to choose their ID documents to support the application, or if they are with you in person (with the documents) you can select ‘Here and Now’.
The next stage is to set some basic information e.g. Applicants name, date of birth, role they are applying for etc. Following this the system will allow you to send an email (if you are inviting the applicant remotely to choose their ID) or to proceed in person (if you have selected ‘Here and Now’).
It is important to select the correct job role for the applicant. Specifically, which workforce (Children, Adults or Both), and also the relevant Barred List check that they will be vetted against. Most applicants in an unsupervised role with frequent access to U18’s would require an Enhanced DBS check vetted against the Children’s Workforce and Children’s Barred List but if you need further guidance this can be obtained from the RFU Safeguarding Department.
Once the ID has been selected, you should meet with the applicant face to face to verify the documents and update the application on the DBS system (bypassing GMS – as the applicant already exists). Under the ‘DBS Applications’ menu, search and select the applicant. Following this you will be given the option under ‘Available Actions’ to ‘Carry out ID check’ where you will submit the ID data. At the point of accessing the application, the applicant will need to have their ID documents to hand in order to verify data from them.
It is important that care is given at this stage, as once the ID has been entered and saved it is encrypted – this means that it can’t be accessed/amended at a later date should there have been an error. Once the ID has been entered, the options will appear to complete the remainder of the application e.g. their address history, previous names etc, or for you send them an invite to do this remotely.
Once they have assessed if the applicant will complete the remainder of the application and it will be fully submitted. The application is now complete and will be quality checked by Atlantic Data (who manage the RFU's DBS system). Any errors will be queried with the ID verifier and the application will placed on hold until resolution. Following this the application will be countersigned by the RFU and dispatched electronically to the DBS for processing. The application can be tracked on the system using the 'Manage Applications' option.
Once the applicant has submitted their application, they will be contacted via email to encourage them to subscribe to the DBS Update Service. This is free of charge for volunteers (a £13 annual subscription is required for paid applications). The benefit of this service is that it allows an individual, who maintains their subscription and remains within the same workforce, to consent to annual status checks – meaning, should their criminal record status remain unchanged – there will be no need to resubmit renewal DBS applications in future.
For any further guidance on tracking applications or additional queries on the DBS process, please contact the RFU Safeguarding Department at safeguarding@rfu.com.
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