Missing Qualifications/Education/Headcase Courses


Some of our courses will show under the Education tab as Attended, and not in the Qualification tab.  


** The Education tab will also show any previous orders for courses, so may have rejected/cancelled/approved Status as it is booking history of all of a users courses. 

To chase up any missing courses, if not showing on your Education or Qualification tab and after checking for duplicate accounts, then please raise a ticket.   

Please do not use the self-service tab to upload missing RFU accredited courses, as this will show as status un-confirmed in your Qualifications.

Please note if you have any issues with booking courses and have fulfilled all the pre-requisites on the course then please use the submit a help request form here or from the homepage.

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