Click on GMS on the englandrugby.com website to the GMS sign on page and click on the Forgot Password link to enter your registered email address/es, or user name (if you know it) to receive an email link to reset your password. (Your Club Admin can advise you of both).
Please follow the instructions to enter your username (if known), or email address. You may need to enter all your possible email addresses you have. Tick the Captcha box to confirm you are not a robot and click on Reset Password.
You will be sent an email with a link to reset your password:
Click on the Red Reset Password link in the email to take you to Reset Password, page. Please note passwords must be at least 8 characters long, and contain an upper case character, a lower case character, a special character and a number.
Once you have changed your Password, you will be prompted to sign back into GMS, with your new password and your user name shown on your email notification and will land on your Personal Profile Dashboard.
**If after 48 hours and checking your email Junk/Spam and Deleted folders, and you still haven’t received a reset email notification, then please submit a ticket for further assistance. If this link expires, then click on the Forgot Password again.
After signing into GMS, you may be asked to verify your account if not done so already. This will appear on the left hand side of the page in a red box, choose 'Re-send Verification', at which point you should receive an email containing a verification link. Please note, this email can be delayed, so please do allow 24 hours for this email to arrive.