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Existing User

People

  • Club Admin - How To Add A Relationship
  • How To Merge Duplicate Accounts
  • Lost Permission/Cannot View All Tiles/Modules
  • Delete Or Remove From Club/De-Register A Player
  • Missing Qualifications/Education/Headcase Courses
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GETTING STARTED

  • How To Reset Your Password/Problem Logging In
  • Contact Us
  • What is My Personal Profile?

Team Management

  • Coach/Team Manager Cannot View Or Edit Team
  • Matches Against Non-English Teams Or Cross Union Matches
  • Cannot Access The Electronic Match Card
  • Age Grade Playing Up or Playing Down
  • Assign and Remove a Coach/Team Manager to a team
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Finance & Memberships

  • How To Create Membership Schemes
  • How to Process a Refund

Club Websites

  • How To Create A Club Website
  • How to access Club Website to edit content

Organisation Profile

  • How to complete the Club Safeguarding Audit in GMS

Courses

  • How To Book Onto A Course
  • Adding Self Service Qualifications

Player Registration

  • Create Player Cards within GMS
  • Player Registrations Report in GMS
  • Renew Age Grade Child Registration Process
  • Can’t edit/No Medical Conditions or Emergency Contact boxes under Player Registration
  • No Renewal Player Registration Showing
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